No need to deal with Toilets, Tenants and Repairs on your own
when you partner with us!
Urban REI is our in-house property management company. As investors ourselves, we understand that the key to a successful investment property is excellent property management.
To provide excellent property management, we have to provide excellent customer service, not only to our investors but our tenants too. According to a Zillow survey, 68% of tenants indicated the primary reason that they move is bad customer service. Our Account Manager model provides a system in which we provide personal service and allows for relationship building with all our tenants. Not only does this model provide excellent service to our tenants, but it makes our investors happy, too. When you come aboard with us, a direct account manager is assigned to you.
Full Service
Dedicated Customer Service
Full Transparency
Consulting
Benefits of Urban REI
Full-Service Property Management
Account Manager model that provides superior customer service
24/7 Online account access
Family Owned & Operated - Licensed in the State of Illinois
Direct Deposit for Owners - Credit Card acceptance for Tenants
Account Draft acceptance for Tenants
Dedicated Customer Service with Monthly Calls to Owners
Reduced deferred maintenance costs
Timely rent increases as market changes
Free Financial Education offered for Tenants
Other features:
Pre-negotiated low maintenance pricing with our vendors
Discounted monthly management rate for homes purchased through Urban REI
Property inspections
Routine drive-by checkups
Detailed move-out reports
Full transparency in everything we do
Exceptional online marketing with high-res photos using a wide-angle lens, creative marketing copy and syndication to multiple sites
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